Withdraw Funds to Your Wallet
Withdrawals on bd399 go back to the same wallet you deposited from — bKash, Nagad or Rocket. Head to the cashier, switch to the withdrawal tab, and enter the amount you want to move out. The system checks that your account verification is complete before processing; if it is, the request goes straight to the payout queue. Enter your wallet number carefully
— we send to exactly what you type. Once the transfer leaves our system, your wallet app will notify you. We do not quote fixed processing windows because wallet network times vary, but we process requests as they arrive in the queue.
- Go to withdrawal tab — Open the cashier and select the withdrawal tab — your available balance shows at the top of the form.
- Pick your payout wallet — Choose bKash, Nagad or Rocket and enter your registered wallet number for that service.
- Enter the amount — Type the amount you want to withdraw, staying within your available balance shown on screen.
- Confirm and track — Submit the request; your account history page logs the status so you can follow it through to completion.